IntroductionYour new Epson”printer is an advanced 24-pin dot matrix printerthat combines high performance with a wide range of features.FeaturesThese
Power SupplyPower is not being supplied.lThe OPERATE light does not go on.Check that the power cord is plugged into the electricaloutlet properly.If t
PrintingThe printer does not print.•The PAUSE light is on.Press the PAUSE button.l The PAUSE light is off but nothing is printed.Check that the softwa
PrintingThe print is faint or uneven.lPrinted characters have parts missing at the bottom.The ribbon cartridge may not be installed properly. See thes
PrintinglThe wrong characters are printed.The wrong character table or the wrong internationalcharacter set is selected. Check the DIP-switch settings
Printingl Regular gaps occur in the printout.One-inch skip-over-perforation may be set. Set DIP switch1-8 off.lSkip-over-perforation is set, but the p
Paper HandlingThe following section guides you through problems in handlingsingle sheets and continuous paper. If you are having problemsusing the opt
Paper HandlingContinuous paper does not feed properly.lWhen you send data, the platen does not rotate and the pushtractor does not feed the paper.The
OptionsWhen using the cut-sheet feeder, the paper does not feed properly.lWhen you send data, the platen does not rotate and paper doesnot feed.The PA
Optionsl Paper feeding is crooked.The paper may be old or creased. Use only new, cleansheets of paper.There may be too much paper in the stacker.Make
Options6-12Troubleshooting
IntroductionOptionsYou may choose from several printer options to enhance yourprinter. For more information on these options, see Chapter 4.Single-Bin
Chapter 7Technical SpecificationsPrinter Specifications...7-2Printing...
Printer SpecificationsPrintingPrinting method: X-pin impact dot matrixPrinting speed:Quality Characters per inch Characters/second/line High-speed d
Printer SpecificationsBuffer:Character fonts:0 KB or 8 KB (DIP-switch selectable)You can also select other font/pitch combinations using ESC/P 2comman
Printer SpecificationsPaperSingle sheets:Widthtop148 to 257 mm (5.8 to 10.1 inches) for ActionPrinter5000148 to 420 mm (5.8 to 16.5 inches) for Action
Printer SpecificationsLabels:Size63.5 x 23.8 mm (2½ x 15/16 inches)101 x 23.8 mm (4 x 15/16 inches)101 X 27 mm (4 X 17/16 inches)Thickness0.07 to 0.09
Printer SpecificationsContinuous paperA The minimum top and bottom margins (above and below theperforation) are 9 mm (0.35 inches).B The minimum left
Printer SpecificationsMechanicalPaper-feed methods: FrictionPush tractorPull tractorSingle-bin cut-sheet feeder (optional)High-capacity cut-sheet feed
Printer SpecificationsElectrical120 V model:Rated voltage:AC 120 VInput voltage range:AC 103.5 to 132 VRated frequency:50 to 60 HzInput frequency rang
Printer SpecificationsEnvironmentalTempera lure:Operation:5° to 35°C (41° to 95°F)Storage:- 30° to 60°C ( -22° to 140°F)Humidity (without condensation
Interface SpecificationsYour printer is equipped with a parallel interface.Specifications and pin assignmentsThe built-in parallel interface has the f
IntroductionFinding Your Way AroundThis manual provides fully illustrated, step-by-step instructions forsetting up and operating your printer.. Chapte
Interface SpecificationsSignal ReturnPinPinSignal DirectionDescription1129 BUSYOUTA HIGH signal Indicates that the printercannot receive data. The sig
Interface SpecificationsSignalReturnDescriptionPinPinSignalDirection33GNDSameasfor pins19-30.34NCNot used. 35OUTPulled up to 5 V through 3.3 Kohm36SLC
Interface SpecificationsInterface timingThe figure below shows the timing for the parallel interface.Technical Specifications7-13
Option SpecificationsCut-sheet feeders* The asterisk is a substitute for the last digit, which variesaccording to country.Dimensions and weightDimensi
Option SpecificationsPaper:Paper storage conditionsTemperature: 18° to 22°C (64° to 72°F)Humidity:40% to 60%EnvironmentalTemperature:Operation:5° to 3
InitializationThe printer can be initialized (returned to a fixed set of conditions)in three ways:Hardware initialization •The power is turned on.•The
Chapter 8Command SummaryUsing the Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2Commands Arranged by Topi
Using the Command SummaryThis printer uses the Epson ESC/P 2 printer control language. Youcan use these commands to produce high quality, laser-likepr
Commands Arranged by TopicGeneral operationASCIIDec. Hex. DescriptionESC @6440 Initialize PrinterESC U 1/08555 Turn Unidirectional Mode On/OffESC EM n
Commands Arranged by TopicPage formatASCIIDec.Hex.DescriptionESC ( c nn 40 9928 63ESC ( C nn 40 6728 43ESCC n673ESCC 0n6743ESC N n784EESCO794FESC1 n10
IntroductionPrinter Parts4Introduction
Commands Arranged by TopicPrint position motionASCIIDec.Hex.DescriptionESC $ n1 n23624Set Absolute Horizontal Print Positionn = n1 + n2 x 256n: Specif
Commands Arranged by TopicASCIIDec.Hex.DescriptionESC B nn6642 Set Vertical TabsUp to 16 tabs (1-255); last n should be0VTESC J n110B Tab Vertically74
Commands Arranged by TopicASCIIDec.Hex.DescriptionESC P8050ESC M774DESC g10367ESC p 1/0112 70ESC x n12078ESC 45234ESC 55335ESC E6945ESC F7046ESC ! n33
Commands Arranged by TopicFont enhancementASCIIDec.Hex.SI150FDC21812so140EESC W 1/08757DC42014ESC w 1/0119 77ESC G7147ESC H7248ESC S 08353ESC S 183 53
Commands Arranged by TopicSpacingASCIIDec.Hex.DescriptionESC SP n3220ESC ( U nn 40 8528 55ESC c n1 n29963Character handlingASCIIDec.Hex.ESC ( t nn
Commands Arranged by TopicASCIIDec.Hex.DescriptionESC t n11674 Select Character TableSelect character table n assigned byESC ( tn = 0, 1, 2, 3, “1”, “
Commands Arranged by TopicASCIIDec.Hex.DescriptionESC 75537 Enable Upper Control CodesCancels ESC 6ESC (^nn40 9428 5E Print Data as CharactersESC ( ^
Commands Arranged by TopicGraphicsASCIIDec.Hex.DescriptionESC ( G nn 40 71 28 47 Select Graphics ModeESC ( G 1 0 nn = 1, or 49l Cancel Graphics mode w
AppendixCharacter Tables...A-2Italic Character Table...A
Character TablesThese character tables are selected by setting DIP switches 1-1, 1-2,1-3, and 1-4, or by using the ESC t software command. For thegrap
Chapter 1Setting Up the PrinterUnpackingthe Printer...1-2Checking the parts...
Character TablesGraphics Character TablesPC 437 (United States) character tablePC 850 (Multilingual) character tableAppendix A-3
Character TablesPC 860 (Portugal) character tablePC 863 (Canada-French) character tableA-4Appendix
Character TablesPC 865 (Norway) character tableCharacter available with ESC ( ^To print the characters in the table onthe left, you must first send th
International Character SetsCountryASCII code (hex)DIP switch23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E1-1 1-2 1-3 1-40 U.S.A.OnOnOnOff1 FranceOnOnOffOff2 Ge
GlossaryThe following definitions apply specifically to printers.application programA software program that helps you carry out a particular task, suc
characters per inch (cpi)A measure of the size of text characters. Ten cpi is the printer’sdefault setting.condensed printingPrinting in which each ch
DIP switchesSmall switches in a printer that control various printer functionsand set the default status of the printer when it is turned on orinitial
form feedA control code and control panel button that advance the paper tothe next top-of-form position.high-speed draftOne of three print qualities a
micro feedA feature that you use to adjust the paper loading and tear-offpositions, and a control panel button you use to feed paper, eitherforward or
subscriptPrinting in which each character is printed at about two-thirds thenormal height in the lower part of the character space.superscriptPrinting
Unpacking the PrinterChecking the partsWhen you unpack the printer, make sure you have all the partsshown below and that none is damaged.PrinterPower
IndexCommand descriptions are notindexed here. For information on aspecific command, see Chapter8.AAdjusting the loading position,3-14Application soft
FFF button, 3-3Fonts, 3-4, 3-19, 7-3button, 3-4draft, 3-7, 3-10, 3-20Epson Courier, 3-20Epson Orator, 3-22Epson Orator-S, 3-22Epson Prestige, 3-21Epso
PAUSE button, 3-3Plugging in the printer, 1-10Printable area, 7-5Print direction, 3-7, 3-10Problems, see TroubleshootingProtective materialsreplacing,
KEY FEATURESSharp letter quality text and graphics printingFast 315 CPS draft print speedEleven popular built-in LQ fontsTop, rear, front, and bottom
Choosing a Place for the PrinterWhen selecting a place to set up your printer, be sure to follow theguidelines below.lPlace the printer on a flat, sta
Choosing a Place for the PrinterIf you plan to use a printer stand, follow these guidelines:Use a stand that supports at least 16.0 kg (35.3 lbs) for
Assembling the PrinterRemoving the protective materialsDuring shipping, packing materials protect the printer and a lockingclip protects the paper-ten
Assembling the PrinterInstalling the ribbon cartridgeBefore installing the ribbon cartridge, make sure that the powercord is not plugged into an elect
No part of this publication may be reproduced, stored in a retrieval system, or transmitted inany form or by any means, mechanical, photocopying, reco
Assembling the Printer3. Turn the ribbon-tightening knob in the direction of the arrow.This removes any slack in the ribbon and makes it easier toinst
Assembling the Printer6. Replace the paper-tension unit by placing it on the printer’smounting pegs; then lower the front of the unit into place. Pres
Assembling the PrinterAttaching the paper guide1. Place the notches on the paper guide straight down over themounting posts on the printer.2. Lower th
Testing the PrinterBefore connecting your printer to a computer, use the built-in self-test function to see that the printer is working properly.Befor
Testing the PrinterThe printer prints the self test in the currently selected font.1. Make sure the printer is turned off and that the paper-releasele
Testing the PrinterCAUTION: Run the self test using paper at least 210 mm(8.2 inches) wide for the ActionPrinter 5000 or 360 mm(14 inches) wide for th
Connecting the Printer to Your ComputerIf the self test prints correctly, you are ready to connect yourprinter to the computer. Use a shielded twisted
Configuring Your Software for the PrinterMost application programs let you specify the type of printer youuse so that the program can take full advant
Chapter 2Paper HandlingSelecting a Paper Feeding Method...2-2Setting the paper-release lever...
Selecting a Paper Feeding MethodYour printer can feed single sheets from the top and front andcontinuous paper from the rear, front, and bottom. Also,
For United States UsersThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC
Selecting a Paper Feeding MethodSingle sheetThis position is for loading single sheets.Push tractorThis position is for loading continuous paper fromt
Using Single SheetsYour printer can print on single sheets of paper from 148 mm (5.8inches) to 257 mm (10.1 inches) wide on the ActionPrinter 5000 and
Using Single Sheets3. Slowly slide the left edge guide until it stops next to the arrowon the paper guide. Then adjust the right edge guide to matchth
Using Single SheetsCAUTION: Use the knob on the right side of the printeronly to clear paper jams when the printer is offOtherwise, you may damage the
Using Single Sheets3. Slide the edge guide until you feel it click into place at the guidemark. You can slide the edge guide to the left in l/10-inchi
Using Single SheetsCAUTION: Use the knob on the right side of the printeronly to clear paper jams when the printer is off.Otherwise, you may damage th
Using Continuous PaperYou can print on continuous paper from 101 mm (4 inches) to 254mm (10 inches) wide on the ActionPrinter 5000 and from 101 mm(4 i
Using Continuous PaperChanging tractor positionsYou can use the tractor unit as either a push tractor or a pulltractor. You should change the tractor
Using Continuous Paper6. Replace the printer cover.7. Move the paper-release lever to the push-tractor position.You are now ready to load continuous p
Using Continuous PaperLoading continuous paper with the push tractor1.2.3.Make sure the printer is turned off and the paper guide isremoved.Make sure
TIPS FOR PRINTING ON SINGLE SHEETSThere are a few things you should know about printing on singlesheets as opposed to continuous paper. When you print
Using Continuous Paper4. Slide the left sprocket unit to approximately 12 mm (l/2 inch)from the far left position and push the sprocket lock lever bac
Using Continuous Paper6. Close the sprocket covers.7. Slide the right sprocket unit to remove any slack in the paper.Then lock it in place by pushing
Using Continuous PaperLoading continuous paper with the pull tractorBy placing the tractor in the pull-tractor position, you can loadpaper from the re
Using Continuous Paper3. Release the tractor’s sprocket units by pulling the sprocket locklevers forward.4. Slide the left sprocket unit to approximat
Using Continuous Paper5. If you are inserting paper in the front paper slot, remove thefront cover and slide the edge guide completely to the left.6.
Using Continuous Paper8. If you insert paper through the front paper slot, re-attach thefront cover.9. Fit the first four holes ofthe paper over the s
Using Continuous Paper16. If necessary, adjust the paper position using the micro-feedfeature described in Chapter 3.CAUTION: Use the knob on the righ
Using Continuous PaperRemoving continuous paper from the pull tractor1. To remove continuous paper when using the pull tractor, tearoff the paper at a
Switching Between Continuous Paper and Single SheetsWhen using the push tractor, you can easily switch to single-sheetprinting without removing the co
Switching Between Continuous Paper and Single Sheets5. Lift the paper guide until it stops in the upright position.6. Adjust the edge guides to match
Where to Get Help for United States UsersEpson America provides customer support and service through anetwork of authorized Epson dealers and Customer
Printing on Special PaperIn addition to printing on single sheets and continuous paper, yourprinter can print on a wide variety of other paper types,
Printing on Special PaperPaper TypeOrdinary paper (with film ribbon)Thin paperOrdinary paper (single sheets or continuous)Multi-part forms (carbonless
Printing on Special PaperCAUTION:lWhen printing multi-part forms, make sure the printingstays entirely within the printable area of the forms.(For mor
Printing on Special PaperEnvelopesYou can load envelopes from the top just like single-sheet paper.However, you should pay attention to the special co
Chapter 3Using the PrinterControl Panel...3-2Lights...
Control PanelThe indicator lights give you the current status of the printer. Thebuttons let you control many printer settings.LightsOPERATE (green)On
Control PanelBIN 2 (green)On when bin 2 of the optional cut-sheet feeder is selected for paperfeeding.TEAR OFF (yellow)On when you press the TEAR OFF
Control PanelALTUse this button in combination with other buttons to perform thefollowing tasks:BUFFER CLEAR (PAUSE)Clears the printer’s buffer andini
Control PanelOther control-panel featuresThe control panel also gives you access to the two special functionsbelow.Self test:Hold down the LF/FF butto
DIP SwitchesBy setting the two printer’s sets of DIP switches, you can controlvarious printer features, such as the graphics character set and pagelen
IMPORTANT SAFETY INSTRUCTIONS1. Read all of these instructions and save them for later reference.2. Follow all warnings and instructions marked on the
DIP SwitchesDIP-switch tablesThe tables below list the functions of the DIP switches. You can seethe current DIP-switch settings at any time by runnin
DIP SwitchesTable 3 International character setsTable 4 Character tablesCharacter Table1-11-21-31-4ItalicSet the International character setaccording
DIP SwitchesDIP-switch functionsThis section describes the functions of the DIP switches.International character setsYou can choose from eight interna
DIP SwitchesPrint directionPrinting is normally bidirectional. However, turning DIP switch 1-5on for unidirectional printing-in which the print head p
DIP SwitchesSkip-over-perforationTurning DIP switch 1-8 on when you are using continuous paperenables the skip-over-perforation function. Use this fun
DIP SwitchesAuto line feedWhen auto line feed is on (DIP switch 2-4 on), the printeraccompanies each carriage-return code (CR) received with a line-fe
Micro FeedThe micro-feed feature allows you to move the paper forward orbackward in l/180-inch increments. You can use this feature toadjust the loadi
Micro FeedAdjusting the loading positionThe loading position is the position of the paper after it has beenautomatically loaded by the printer. If pri
Micro FeedNote:For continuous paper, the printer remembers this new positioneven after it has been turned off and back on.The printer has a minimum an
Tear OffAfter you have finished printing, you can use the tear-off feature toadvance continuous paper on the push tractor to the tear-off edgeof the p
10. If an extension cord is used with this product, make sure thatthe total of the ampere ratings on the products plugged into theextension cord does
Tear OffEnter tear-off mode by performing the following steps:1. Make sure the printer is turned off.2. Turn DIP switch 2-3 on.3. Turn the printer on.
Tear OffAdjusting the tear-off positionIf the perforation is not aligned with the tear-off edge, adjust thetear-off position by following the steps be
TypestylesYou can produce a wide range of typestyles by combining differentcharacter fonts, widths, and other enhancements. You can selecttypestyles u
TypestylesThe following shows sample characters for each font:Draft (high-speed draft) **To select high-speed draft, turn DIP-switch 1-6 off.Draft (no
TypestylesEpson Roman ProportionalEpson Sans SerifEpson Sans Serif ProportionalEpson PrestigeEpson ScriptUsing the Printer3-21
TypestylesEpson Script CEpson OratorEpson Orator-SOCR-B3-22Using the Printer
TypestylesCharacter spacingCharacter spacings of 10, 12, or 15 cpi (characters per inch) andproportional are available using software commands or your
Data Dump ModeData dump mode is a special feature that allows experienced usersto find the cause of communication problems between the printerand comp
Chapter 4Using Printer OptionsCut-SheetFeeders...4-2Installing a cut-sheet feeder...
Cut-Sheet FeedersTwo cut-sheet feeders are available for use with your printer:Single-bin High-capacityActionPrinter 5000C80637*C80638*ActionPrinter 5
ContentsIntroduction1Features...1Options...
Cut-Sheet Feeders3. Make sure the paper-release lever is in the single-sheet position.4. Hold the cut-sheet feeder in both hands and press back on the
Cut-Sheet Feeders2. Slide the left paper guide so it is aligned with the triangle mark.Next, slide the right paper guide to roughly match the width of
5.6.7.8.9.Cut-Sheet FeedersInsert up to 50 sheets of paper along the left paper guide.Adjust the position of the right paper guide so that it matchesy
Cut-Sheet FeedersLoading paper or envelopes with the high-capacity cut-sheetfeederTo loadsteps:1. Pull the lock levers on the left and right paper gui
Cut-Sheet Feeders3.Pull the paper-set levers on each side of the cut-sheet feeder allthe way forward until the paper guides retract and lock open toal
Cut-Sheet Feeders7.Set the envelope levers on each side of the cut-sheet feeder. Pullthe levers forward for single sheets of paper or push them backfo
Cut-Sheet FeedersAssembling the double-bin cut-sheet feederYou can connect the single-bin cut-sheet feeder to the high-capacitycut-sheet feeder to cre
Cut-Sheet Feeders3. Pull the single-bin cut-sheet feeder toward the high-capacity cut-sheet feeder. While pushing firmly on the tab locks, press thetw
Cut-Sheet FeedersSwitching between continuous paper and the cut-sheet feederYou can easily switch between continuous paper and cut-sheetfeeder operati
Pull TractorThe optional pull tractors, C80019* (for ActionPrinter 5000) andC80022* (for ActionPrinter 5500) provide optimum continuouspaper handling.
Chapter 4 Using Printer Options4-1Cut-Sheet Feeders...4-2Pull Tractor...
Pull Tractor6. Move the paper-release lever to the pull-tractor position.7. Attach the continuous paper to the pull tractor as described inChapter 2.8
Interface CardsYou can use optional interface cards to supplement your printer’sbuilt-in parallel interface.The Epson interface cards below are compat
Interface Cards2.3.4.5.Remove the screws from the interface cover. Remove theinterface cover.Be sure to set any switches and jumpers on the card. See
Interface CardsThe C823051/C823061 serial interface cardTo use the C823051/C823061 interface card, see the sections belowon selecting a baud rate, han
Chapter 5Maintenance and TransportationCleaning the Printer...5-2Replacing the Ribbon Cartridge...
Cleaning the PrinterTo keep your printer operating at its best, you should clean itthoroughly several times a year.1.Make sure the printer is turned o
Replacing the RibbonWhen the printing becomes too faint, you need to replace theribbon cartridge. The following Epson ribbon cartridges arerecommended
Transporting the PrinterIf you need to transport your printer some distance, carefullyrepack it using the original box and packing materials, as descr
Chapter 6TroubleshootingProblems andSolutions....6-2Power Supply....
Problems and SolutionsThis chapter describes problems you may encounter while operatingyour printer and provides their likely solutions. If you have a
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