
4-2
Troubleshooting
R4C0910
long.bk Rev. C
A5 size TRBLE.FM
1/12/00 Pass 2
L
Proof Sign-off:
M.Fujimori _______
M.Fujimori _______
J.Hoadley _______
Problems and Solutions
Most problems you encounter while operating your scanner and
software have simple solutions. This section divides the problems
into two categories:
Scanning problems 4-2
Software operation problems 4-5
Read the appropriate section to find your problem; then follow
the recommended steps.
Note:
If some settings appear dimmed in EPSON TWAIN Pro, they cannot be
selected because of the capability of your scanner or your choice of other
settings.
If you cannot solve a problem after reading and following the
information in this section, contact your dealer or a qualified
customer support person for assistance.
Scanning Problems
Image is dark, with little or no detail.
❏
Calibrate the screen as described in “Calibrating Your Screen”
on page 3-2.
❏
Change the Destination setting. Select
Screen/Web
as the
“Destinations” on page 2-10. Selecting a printer may cause on-
screen colors to be different from the colors of the original,
however colors will be reproduced correctly when it is
printed.
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