User’s GuideNPD5346-00 EN
❏ Do not place this product on a soft, unstable surface like a bed or a sofa, or a small, enclosed area, asthis restricts ventilation.❏ Do not block o
8. Place the plastic hooks on the ribbon cartridge into the slots of the printer. Then press the cartridgeuntil it clicks into place.9. Hold both side
10. Put the ribbon guide at the bottom of the print head and push it up until it clicks.11. Turn the ribbon-tightening knob to help feed the ribbon in
12. Pull the release lever back to move the upper mechanism to its original position. Make sure thatyou pull the lever until it clicks.!Caution:Make s
Chapter 7Product InformationPrinter Partsa. printer coverb. power switchc. front slotd. control panela. rear outletb. USB interfacePLQ-30/PLQ-30M
c. Parallel interfaced. Serial interfacee. AC inleta. release leverb. print headc. upper mechanismPrinter SpecificationsMechanicalPrinting method: 24-
Printing speed: PR2:Ultra speed draft 585 cps at 10 cpiHigh speed draft 520 cps at 10 cpiDraft 390 cps at 10 cpiNLQ 195 cps at 10 cpiLQ 130 cps at 10
Resolution:Maximum 360 180 dpi (letter quality)Paper feed methods: Friction (front)Paper feed speed: Continuous 508 mm/second20 inches/secondIntermi
Acoustic noise: PLQ-30 (A4): Approx. 55 dB (ISO 7779 pattern,High Speed Print Mode)PLQ-30 (Passbook): Approx. 52 dB (ISO 7779 pattern,High Speed Print
Bitmap fonts:EPSON Draft 10, 12, 15 cpiEPSON Roman 10, 12, 15 cpi, proportionalEPSON Sans Serif 10, 12, 15 cpi, proportionalEPSON Courier 10, 12, 15 c
Charactertables:PR2 emulation(Olivetti) 22 graphics character tables:International, Germany, Portugal, Spain 1, Denmark/Norway,France, Italy, Sweden/F
❏ Avoid electrical outlets controlled by wall switches or automatic timers. An interruption in powercan erase information in the memory of your printe
ESC/P2, IBM PPDS, and ESC/P2+ESC/MC emulationsStandard One italic and 12 graphics character tables:Italic table, PC 437 (US, Standard Europe), PC 850
110 - 120 V Model 220 - 240 V ModelPower consumption Approx. 69 W (ISO/IEC 10561 letterpattern)Approx. 16 W in ready modeApprox. 1.6 W in sleep mode *
❏ Do not use a passbook that has any pages smaller than the cover page.❏ Do not print on the front or back cover of a passbook. Printing can be done o
Length (mm)(inch)1275.02208.66853.352208.66Thickness of coverpage(mm)(inch)0.20.0080.50.0250.20.0080.50.02Thickness of each page (mm)(inch)0.10.0040.1
Degree of passbookA Less than 0.3 mmB R2 ~ 5 mmC Less than 0.3 mmPLQ-30/PLQ-30M User’s GuideProduct Information 114
Magnetic stripe positionA Magnetic stripe minimum areaB Seam or Right edgeSingle sheetsFront Ejection Rear EjectionMinimum Maximum Minimum MaximumWidt
Thickness (mm)(inch)0.0650.00250.190.00740.0650.00250.190.0074Weight(g/m2)(lb)521415742521415742Quality Plain paper and recycled paper* Figures in ( )
Quality Plain paperRecommended printable areaPassbooks (horizontal-fold)A The minimum top margin of the upper page is 1.0 mm (0.04 inch).B The minimum
A The minimum top margin is 1.0 mm (0.04 inch).B The minimum bottom margin is 5.0 mm (0.2 inch).C The minimum left and right margins inside the printa
Roll paperA The minimum top margin is 1.0 mm (0.04 inch).B The minimum left and right margins are 3 mm (0.12 inch).Magnetic stripe reader/writer (hori
When loading paper❏ Use passbooks and paper that have more than 60% reflectance.❏ When you use a passbook, set Passbook mode to On and set Binding mod
Displacement Standard, Standard + 10 mm, Standard + 20 mmNumber of retries 1 or 3Field duplication YES or NORecordable areaBack Cover:*HGFIJ***: Magne
Recordable formats specificationPR2 emulation and ESC/P2+ESC/MC modeDIN/ISO, ISO8484 IBM3604 ANSIBit density210 bpi ± 5% 210 bpi ± 5% 210 bpi ± 5%Reco
ISO7811 IBM4746 HT-2751-CIZPostamble20 bits 20 bits 40 bitsMaximum number ofrecordable characters (1block)37 characters 105 characters 60 charactersMa
DIN IBM1 IBM2Horizontal start position(from the left edge)14.8 mm 14.8 mm 14.8 mm105 characters ISO7811Bit density210 bpi ± 5% 75 bpi ± 5%Recording di
2232Hcrt crt 000103333Hcrt crt 100114434Hcrt crt 001005535Hcrt crt 101016636Hcrt crt 101107737Hcrt crt 001118838Hcrt crt 010009939Hcrt crt 11001A : 3A
7 7 37Hcrt crt 001118 8 38Hcrt crt 010009 9 39Hcrt crt 11001A : 3AHcrt crt 11010B ; 3BHSOM SOM 01011crt —C < 3CH 11100crt —D = 3DHcrt crt 01101E &g
B ; 3BHSOM 01011——C < 3CHEOM 11100——D = 3DHcrt — 01101E > 3EH— — 01110F ? 3FH SOM 11111EOM EOM* crt means character.WNI4915 emulationFunction Re
C < 3CHSOMEOM 11100crt — —D = 3DH crt crt crt 0 1 1 0 1E > 3EH crt crt crt 0 1 1 1 0F ? 3FH EOM — EOM 1 1 1 1 1* crt means character.Function Re
Recording layout of magnetic stripeDIN/ISO, IBM3604, ANSI, ISO7811, IBM4746, and ISO84841 block formatErase Data T0 EraseL0ISOMEOMLRC2 block formatEra
HT-2751-CIZ1 block formatErase Data L0 EraseT0ILRCSOMEOM2 block formatErase 2nd Data2nd Block Data Area 1st Block Data Area1st DataGap0 L0 EraseT0ILRC
❏ You need to move the print head by hand to replace the ribbon cartridge. If you have just used theprinter, the print head may be hot; let it cool fo
Standards and Approvals!Warning:❏ This is a Class A product. In a domestic environment this product may cause radio interferencein which case the user
Cleaning the PrinterTo keep your printer operating at its best, you should clean it thoroughly several times a year.Follow these steps to clean your p
3. Unplug the power cord from the electrical outlet; then disconnect the interface cable from theprinter.4. If any options are installed, remove them
GlossaryASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to lettersand symbols.aut
dithering A way of arranging dots on a page to simulate a shade or tone.dot matrix A method of printing in which each letter or symbol is formed by a
interface The connection between the computer and the printer over which print data is transmitted to the printer.landscape Printing that is oriented
recommended printable area The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins.reset To
Index00 slash...64, 67AA.G.M. (IBM PPDS)...
OOlivetti mode settings...59Optionroll paper holder...
WWincor Nixdorf mode settings...62PLQ-30/PLQ-30M User’s GuideIndex 139
Official representative in CIS countries: LLC "EPSON CIS"Address: Moscow, 129110, ul. Schepkina, 42, Bldg. 2a, Fl. 3 Business Center Chaika
Chapter 1Paper HandlingPLQ-30/PLQ-30M User’s GuidePaper Handling 15
Acceptable Paper Condition!Caution:❏ Do not use paper that is folded, creased, curled, torn, stained, or stamped. Use the paper thatmeets the paper sp
Loading Passbooks!Caution:Always use the printer with the ribbon cartridge installed. Otherwise, paper jam may occur.You can load vertical-fold and ho
!Caution:❏ When you use a passbook, set Passbook mode to On and set Binding mode to the method for thepassbook’s binding in the default setting mode.❏
2. Insert a single sheet into the front slot with the printable side face up until the top part of the paperreaches the roller inside. The printer loa
Copyrights and TrademarksNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,elect
Olivetti Mode PR2Wincor Nixdorf Mode WNI4915IBM Mode IBM4722EPSON Mode ESC/P2, IBM PPDS, ESC/P2+ESC/MCFollow these steps to adjust the top-of-form pos
6. Press the F1/Eject button to move the top-of-form position up on the page, or press the F2 buttonto move the top-of-form position down on the page.
Note:❏ Your printing start position setting remains in effect until you change it, even if you turn off theprinter.❏ Prepare an A4 size sheet of paper
Chapter 2Printer SoftwareAbout Your Printer SoftwareThe Epson software includes the printer driver software and EPSON Status Monitor 3.The printer dri
❏ When you access the printer driver from the Start menu, the printer driver settings you make applyto all your applications. See “Accessing the print
2. Click Printer, Setup, Properties, or Options. (The button you click depends on yourapplication and you may need to click a combination of these but
3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printerdriver settings” on page 28 to change the settings.A
For Windows XP Professional edition:Click Start, and click Printers and Faxes.For Windows XP Home edition:Click Start, click Control Panel first, and
Note:Do not click Properties though both Properties and Printer properties are displayed in the menuof Windows 7.3. To view a menu, click the correspo
Click the Help button on the Printer Driver screen.When you finish making your printer driver settings, click OK to apply the settings, or click Cance
Operating System VersionsIn this manual, the following abbreviations are used.Windows refers to Microsoft Windows 8, 7, Vista, XP, and 2000.❏ Win
Settings ExplanationsOrientationSelect Portrait or Landscape.Paper Source Select the paper source you want to use.Graphic - Print Quality Select the p
Settings ExplanationsPrint DirectionThis setting allows you to select bidirectional printing. Selecting the Printer Settingwill use the setting stored
Note:For more details, see Help for the printer driver.Monitoring settingsSettings ExplanationsEPSON Status Monitor 3 You can access EPSON Status Moni
!Caution:Although you can print to the printer directly connected to the computer in a remote location byusing Remote Desktop function* of Windows 8,
3. Click the Monitoring Preferences button. The Monitoring Preferences dialog box appears.4. The following settings are available:Select NotificationD
Allow monitoring of sharedprintersWhen this check box is selected, a shared printer can be monitored by otherPCs.Note: You must access Windows as the
Installing EPSON Status Monitor 3Download EPSON Status Monitor 3 from the Epson web site and install it on your computer.http://www.epson.comUsing Bi-
5. Click Set. The adjustment pattern will be stored in the printer.Using Printer SettingThis utility tool allows you to display current settings store
Note:For a printer that is connected via USB in Windows 2000, after the message "Updated printer settings." isdisplayed, turn the power to t
Note:You must access as the Administrators of the local machine.1. For Windows 8 printer server:Click Desktop on the Start screen, move the cursor to
ContentsGetting to Know Your PrinterFeatures... 8Safety InstructionsSafety
In either case, follow the on-screen instructions.3. For a Windows 2000 printer server, select Shared as, then type the name in the Share name boxand
For a Windows 8, 7, Vista, or XP printer server, select Share this printer, then type the name inthe Share name box and click OK.Note:❏ Do not use spa
4. Select File and Printer Sharing, and then click OK.Windows 71. Click Start, click Control Panel, click System and Security, and then click WindowsF
Setting for the clientsThis section describes how to install the printer driver by accessing the shared printer on a network.Note:❏ To share the print
2. Right-click the icon for the printer you wish to change the settings for, and then click Properties(Windows Vista, XP and 2000) or Printer properti
3. Click the Ports tab and then click Add Port.4. When the Printer Ports window appears, select Local Port, and then click New Port.PLQ-30/PLQ-30M
5. Enter the following information for the port name and then click OK.\\Name of computer connected to the target printer\name of shared printer6. Aft
3. Turn off the printer.Unprinted data remaining in the printer is erased.Uninstalling the Printer SoftwareWhen you wish to reinstall or upgrade the p
4. Click Change or Remove Programs (Windows XP or 2000 only), select the EPSON XXXXXXESC/P2 Printer Utility Uninstall, then click Uninstall/Change (Wi
Note:Make sure that nothing is selected in the Printer Model tab. Open Utility tab and select EPSONStatus Monitor 3(for EPSON XXXXXX ESC/P2) and click
Using Bi-D Adjustment... 36Making adjustment with Bi-D Adjustment...
Chapter 3Control PanelUsing the Control PanelYou can control simple printer operations—such as line feeding, form feeding, and loading andejecting pap
❏ Executes functions that are assigned to the F1/Eject button when the printer is in PR2 orWNI4915 mode. You can assign optional functions by programm
Functions auxiliaryThis section describes functions executed by turning on the printer while holding one or morebuttons. These functions are shown in
Paper removingStarts the paper removing mode. See “Clearing a Paper Jam” on page 82 for instruction on feedingpaper.Bidirectional adjustmentStarts the
About Your Printer’s Default SettingsThe default settings control many printer functions. While you can often set these functions throughyour software
Main MenuMenu Values (default in bold)Main MenuCommon settings, Target Printer Mode settingsCommon SettingsMenu Values (default in bold)Draft speedDra
Menu Values (default in bold)Displacement *3Standard, +10, +20Duplicate *3Off, OnRetry *31, 3*1 When the printer turns on in the PR2, WNI4915, or IBM4
PassbookWhen you use single sheet or passbook, set this option to On. When you use multipart forms, set thisoption to Off.BindingYou need to set the m
Broken pin numberSelect the pin number of the broken pin. The broken pin number is shown on the sheet of currentdefault settings that can be printed i
This feature is available only for PLQ-30M.DuplicateWhen this feature is set to On, the magnetic stripes record the data in duplicate.This feature is
Clearing a Paper Jam... 82Printing a Self Test...
Menu Values (default in bold)Olivetti character tableST15INT (International), ST15ITA (Italy), ST15P (Portugal), ST15USSR(USSR), ST15SDC (SDC),ST15E (
Character tableYou can set one of the three character tables; Olivetti, PC, ISO.Olivetti character tableYou can select a font. The setting you select
Auto CRWhen auto carriage return is set to On, each line feed (LF) code is accompanied by a carriage return(CR) code so the printer moves the next pri
Menu Values (default in bold)Auto line feedOff, OnColumns90, 94SideLeft, RightFontThis setting allows you to set one of the 3 fonts.Pitch (cpi)This se
IBM Mode SettingsMenu Values (default in bold)InterfaceSerial, COMUSBSoftwareIBM4722IBM4722 Mode SettingsMenu Values (default in bold)0 slash0, Pitch
When using the printer driver, change the settings on the printer driver. For details, see “PrinterDriver Settings Overview” on page 29.Thai compose m
Menu Values (default in bold)0 slash0, FontDraft, Roman, Sans Serif, Courier, Prestige, Script, OCR-B, Orator,Orator-S, Script C, Roman T(PS), Sans se
Auto I/F wait time (Seconds)When the printer is in the auto interface mode and it receives no data from the currently selectedinterface for the amount
Auto line feedWhen auto line feed is set to On, the printer accompanies each carriage return (CR) code received witha line feed (LF) code.Auto CR (IBM
Button Basic functionF1/Eject Selects the next menu parameter.Offline Selects the previous menu parameter.F2 Changes the value in the selected menu.Fo
Standards and Approvals... 130Safety approvals. . . . . . . . . . . . . . . . . . . . . .
6. Select the menu parameters which you wish to change by pressing the F1/Eject button (for thenext item) or the Offline button (for the previous item
4. When the Ready light turns on, insert a sheet of A4 paper into the front slot. The printer prints theguide to adjust the bidirectional alignment an
Chapter 4TroubleshootingDiagnosing the ProblemFor problems that may be related to USB connections, see “Correcting USB Problems” on page 81for details
PR2 modeState of panel lights Beep pattern ProblemSolutionN PowerF Ready— There is no paper loaded in the slot.Load a paper into the front slot.— Pape
WNI4915 modeState of panel lights Beep pattern ProblemSolutionN PowerF ReadyN OfflineThere is no paper loaded in the slot.Load a paper into the front
IBM4722, ESC/P2, IBM PPDS, and ESC/P2+ESC/MC modesState of panel lights Beep pattern ProblemSolutionN PowerF ReadyN OfflineThere is no paper loaded i
Power SupplyPower is not being suppliedThe lights come on briefly and then go off. The lights stay off even when the power is turned on again.Cause Wh
The USB setting is incorrect. Confirm the USB setting is correct. See “Correcting USB Problems”on page 81 for details.The printer is hung-up (stopping
The ribbon has too much slack, the ribbon hascome loose, or the ribbon cartridge is not installedproperly.Remove any slack in the ribbon by turning th
The wrong character table is selected in yoursoftware.Select the correct character table using your software or thedefault setting mode. The character
Getting to Know Your PrinterFeaturesYour EPSON® PLQ-30/PLQ-30M 24-pin flat bed dot matrix printer provides high-quality printingand superior performan
Paper HandlingPaper loading or feeding problemsThe printer does not load single-sheet paper or does not feed it properly.Cause What to doSingle-sheet
The network setting is wrong. Check whether or not print jobs from other computers are beingprinted through the network.When the print job is executed
❏ If you are using a USB hub, connect the printer to the first tier of the hub, or connect the printerdirectly to the computer’s USB port.Clearing a P
2. Open the cover and press the release lever to move the upper mechanism. Then hold the jammedpaper with both hands and pull it out of the printer. I
❏ Always close the printer cover before printing. The printer does not print when the printer cover isopen.Follow these steps to perform a self test:1
❏ Prepare an A4 size sheet of paper before entering the hex dump printing mode.❏ Always close the printer cover before printing. The printer does not
Chapter 5Where To Get HelpTechnical Support Web SiteEpson’s Technical Support Web Site provides help with problems that cannot be solved using thetrou
❏ Your computer operating system name and version❏ Names and versions of the software applications you normally use with your productHelp for Users in
Help for Users in SingaporeSources of information, support, and services available from Epson Singapore are:World Wide Web (http://www.epson.com.sg)In
❏ Answers to Frequently Asked Questions (FAQs)❏ Latest versions of Epson product driversUsers can access our World Wide Web home page at:http://www.ep
Safety InstructionsSafety InstructionsWarnings, Cautions, and Notes!Warningsmust be followed carefully to avoid bodily injury.!Cautionsmust be observe
Help for Users in EuropeCheck your Pan-European Warranty Document for information on how to contact EpsonCustomer support.Help for Users in Latin Amer
Purchase supplies and accessoriesYou can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearestreseller, visit ht
Chapter 6Options and ConsumablesInstalling and Using OptionsRoll paper holderThe optional roll paper holder (C81114P) allows you to use 8.5-inch roll
3. Hook the tension lever onto both ends of the stand as shown below. While pulling up on thetension lever, fit the wire ends of the tension lever int
1. Make sure the printer is turned off.2. Cut the leading edge of the roll paper straight across.3. Insert the roll paper holder shaft into the center
5. Bring the leading edge of the paper up over the front of the printer and insert it into the front slotuntil it meets resistance. The printer loads
Removing roll paperRoll paper cannot be fed backward. To remove roll paper, cut the roll paper behind where it feeds intothe printer. Then eject the r
!Warning:If you have just used the printer, the print head may be hot; let it cool for a few minutes beforereplacing the ribbon cartridge.1. Make sure
4. Make sure that the print head is in the middle of the printer. If it is not, turn on the printer so thatthe print head moves to the replacement pos
6. Hold both sides of the ribbon cartridge with both hands and rotate it on the plastic hooks. Thenpull it up until it is out of the printer.!Caution:
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