
Describes how to control the printer and necessary informationwhen you develop applications.Describes setup and installation of the product and periph
10Page 42 (PC1118: Lithuanian)...105Page 43 (P
100Page 37 (PC864: Arabic)
Appendix101Page 38 (PC869: Greek)
102Page 39 (ISO8859-2: Latin2)
Appendix103Page 40 (ISO8859-15: Latin9)
104Page 41 (PC1098: Farsi)
Appendix105Page 42 (PC1118: Lithuanian)
106Page 43 (PC1119: Lithuanian)
Appendix107Page 44 (PC1125: Ukrainian)
108Page 45 (WPC1250: Latin 2)
Appendix109Page 46 (WPC1251: Cyrillic)
Chapter 1 Product Overview111Product OverviewThis chapter describes features and specifications of the product.FeaturesPrinting•High speed receipt p
110Page 47 (WPC1253: Greek)
Appendix111Page 48 (WPC1254: Turkish)
112Page 49 (WPC1255: Hebrew)
Appendix113Page 50 (WPC1256: Arabic)
114Page 51 (WPC1257: Baltic Rim)
Appendix115Page 52 (WPC1258: Vietnamese)
116Page 53 (KZ1048: Kazakhstan)
Appendix117Page 255 (User-Defined Page)
118International Character SetsASCII code (Hex)CountryUSAFranceGermanyU.K.Denmark ISwedenItalySpain IJapanNorwayDenmark IISpain IILatin AmericaKoreaSl
12Others•Various installation layouts (horizontal, vertical, and wall-hanging installation) are selectable.•Software & Documents Disc is included
Chapter 1 Product Overview131Product ConfigurationsInterface•USB interface modelColors•ECW (Epson Cool White)•EDG (Epson Dark Gray)AccessoriesInclud
14Part Names and Functions1 Power SwitchTurns the printer on or off. The marks on the switch: ( : OFF/ : ON)2 Power Switch CoverInstall the power swit
Chapter 1 Product Overview1513 Control Panel1 Power LED (green)•Lights when the power supply is on.•Goes out when the power supply is turned off.2
16OfflineThe printer automatically goes offline under the following conditions:•During power on until the printer is ready•During the self-test•While
Chapter 1 Product Overview171Error StatusThere are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverab
18Unrecoverable ErrorsPrinting is no longer possible when unrecoverable errors occur. The printer must be repaired.CAUTIONTurn off the power immediate
Chapter 1 Product Overview191NV Memory (Non-Volatile Memory)The printer's NV memory stores data even after the printer power is turned off. NV
2Cautions• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any formor by any means, electronic, mechanical
20R/E (Receipt Enhancement)Graphics, such as shop logos can be printed on top or bottom of receipts by setting R/E (Receipt Enhancement). For informat
Chapter 1 Product Overview211Product SpecificationsPrinting method Thermal line printingPrinting direction Unidirectional with friction feedPaper fe
22Printing Specificationsdpi: dots per inch*: when the printer prints with the standard print density level at 25°C {77°F}.80 mm width paper setting58
Chapter 1 Product Overview231Character SpecificationsNote:*: Space between characters is not included.Characters can be scaled up to 64 times as lar
24Paper Specifications80 mm width paper setting 58 mm width paper settingPaper types Specified thermal paperForm Roll paperSize Roll paper diameter 83
Chapter 1 Product Overview251Printable Area80 mm paper width settingThe maximum printable area of paper with a width of 79.5 ± 0.5 mm {3.13 ± 0.02&q
26Printing and Cutting PositionsThe values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when
Chapter 1 Product Overview271Electrical CharacteristicsNote on printing with a high print ratioIf printing is continuously performed with a high pri
28Environmental ConditionsTemperature/HumidityOperating 5 to 45°C {41 to 113°F}, 10 to 90% RH (See the operating temperature and humidity range below.
Chapter 1 Product Overview291External Dimensions and Mass•Height: Approximately 146 mm {5.75"}•Width: Approximately 140 mm {5.51"}•Depth:
3For SafetyKey to SymbolsThe symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before
Chapter 2 Setup312SetupThis chapter describes setup and installation of the product and peripherals.Flow of SetupThis chapter consists of the follow
32Installing the PrinterYou can install the printer horizontally on a flat surface (with the paper exit on top) or vertically (with the paper exit at
Chapter 2 Setup332Installing the Printer VerticallyWhen installing the printer vertically, be sure to attach the included control panel label for ve
34Hanging the Printer on a WallTo hang the printer on the wall, follow the steps below.1Attach the included control panel label for vertical installat
Chapter 2 Setup3523Remove the installed 2 screws from the printer, install the wall hangingbracket on the printer, and fix it using the screws.R4Ali
36Changing the Paper WidthYou can change the paper width from 80 to 58 mm by installing the included 58-mm width paper guide plate. Follow the steps b
Chapter 2 Setup372Connecting the Printer to the Host ComputerThis printer is connected to the host computer via the USB port. When a customer displa
38Connecting to the Power SourceBe sure to use the included AC cable.Connecting the AC cable1Make sure the printer is turned off.2Connect the AC cable
Chapter 2 Setup392Setting the Memory Switches/Receipt EnhancementWith the memory switch and R/E (receipt enhancement) function, which are software s
4WarningsWARNING• To avoid risk of electric shock, do not set up this product or handle cables during athunderstorm• Never insert or disconnect the po
40FunctionsReceive buffer capacity•4KB (initial setting)•45 bytesBUSY condition•Receive buffer full/Offline (initial setting)•Receive buffer fullProce
Chapter 2 Setup412Release condition of receive buffer BUSY• Releases when the remaining receive buffer capacity becomes 256 bytes (initial setting)•
42Character code table defaultSelectable from 43 pages including user defined pageInitial setting: Page 0 (PC437: USA, Standard Europe)International c
Chapter 2 Setup432Optional buzzerEnables/disables•Enables•Disables (initial setting)Buzzer frequency (error)•Does not sound•Sounds 1 time•Sounds con
44Communication condition of USB interface•USB printer class (initial setting)• USB vendor-defined classAuto top logoKey-codeSelectable from key-codes
Chapter 2 Setup452Connecting the Optional Buzzer UnitWhen the optional buzzer unit (model: OT-BZ20) is connected to the drawer kick-out connector of
461Turn off the printer.2Clean and dry the printer case where the buzzer unit will be installed.3With 2 included pieces of the affixing tape combined,
Chapter 2 Setup472Connecting the Cash DrawerUse a cash drawer handled by EPSON or your dealer.Connecting the Drawer Kick-out CableConnect the connec
48Drawer Connection Diagram()8With shieldedDrawer kick-out connectorPrinter sideUser side [Drawer kick-out side]Drawer open/close switchDrawer kic
Chapter 3 Application Development Information493Application Development InformationThis chapter describes how to control the printer and gives infor
5CautionsRestriction of UseWhen this product is used for applications requiring high reliability/safety, such as transportation devices related to avi
50ESC/POS CommandsESC/POS is the Epson original printer command system. With ESC/POS commands, you can directly control all the TM printer functions,
Chapter 3 Application Development Information513Turn 90° clockwise rotation mode on/offSelect character sizeTurn smoothing mode on/offTurn upside-do
52Delete the specified NV graphics dataDefine the NV graphics data (raster format)Print the specified NV graphics dataTransmit the key code list for d
Chapter 3 Application Development Information533PDF417: Select the optionsPDF417: Store the data in the symbol storage areaPDF417: Print the symbol
54End the user setting mode sessionSet values for the memory switchTransmit the setting of the memory switchSet the customized setting valuesTransmit
Chapter 3 Application Development Information553Commands for receipt enhancementCancel set values for top/bottom logo printingTransmit set values fo
56Software and ManualsThe following software and manuals are provided for application development.Printer DriversSoftware ManualEPSON Advanced Printer
Chapter 3 Application Development Information573*1: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is pres
58UtilitiesHow to Get Drivers, Manuals, and the UtilityDrivers, manuals, and the TM-T20 Utility can be installed by the TM-T20 installer in the includ
Chapter 3 Application Development Information593Setting/Checking ModesBesides the ordinary print mode, the printer has the following modes to set or
6About this ManualAim of the ManualThis manual was created to provide information on development, design, and installation of POS systems and developm
60When the printer finishes printing the printer status, the following message is printed andthe Paper LED flashes. (The printer is now in the self-te
Chapter 3 Application Development Information613Hexadecimal Dumping ModeIn the hexadecimal dumping mode, the printer prints the data transmitted fro
62NV Graphics Information Print ModeYou can confirm the following information by running the NV graphics information print mode:•Capacity of the NV gr
Chapter 3 Application Development Information633Receipt Enhancement Information Print ModeYou can confirm the following information by running the R
64Memory Switch Setting ModeIn the memory switch setting mode, you can set the following memory switches.Starting the memory switch setting modeFollow
Chapter 3 Application Development Information6535Then press the Feed button. (Keep pressing the Feed button until theprinter starts printing.)The pr
Chapter 4 Handling674HandlingThis chapter describes basic handling of the printer.Installing and Replacing Roll Paper1Press the cover open lever to
683Install the roll paper in the correct direction.4Pull out some roll paper, and close the roll paper cover.When the printer power is on, the roll pa
Chapter 4 Handling694Removing Jammed PaperWhen a paper jam occurs, never pull out the paper forcibly. Turn off the printer power, open the roll pape
7Contents For Safety...3K
703Turn the knob until you see a triangle in the opening.This returns the cutter blade to the normal position.4Install the cutter cover.TriangleKnob
Chapter 4 Handling714Cleaning the PrinterCleaning the Printer CaseBe sure to turn off the printer, and wipe the dirt off the printer case with a dry
72Preparing for TransportFollow the steps below to transport the printer.1Turn off the printer.2Disconnect the AC cable from the socket.3Remove the ro
Appendix73AppendixSpecification of USB (Universal Serial Bus) InterfaceOutline•Full-speed transmission at 12 Mbps [bps: bits per second]•Plug & Pl
74Character Code TablesCommon to All PagesWhen International character set (See "International Character Sets" on page 118.) is USA:• The ch
Appendix75Page 0 [PC437: USA, Standard Europe]
76Page 1 (Katakana)
Appendix77Page 2 (PC850: Multilingual)
78Page 3 (PC860: Portuguese)
Appendix79Page 4 (PC863: Canadian-French)
8Setup ...31 Flow of Setup...
80Page 5 (PC865: Nordic)
Appendix81Page 11 (PC851: Greek)
82Page 12 (PC853: Turkish)
Appendix83Page 13 (PC857: Turkish)
84Page 14 (PC737: Greek)
Appendix85Page 15 (ISO8859-7: Greek)
86Page 16 (WPC1252)
Appendix87Page 17 (PC866: Cyrillic #2)
88Page 18 (PC852: Latin2)
Appendix89Page 19 (PC858: Euro)
9Handling ...67 Installing and Replacing Roll Paper...
90Page 20 (KU42: Thai)
Appendix91Page 21 (TIS11: Thai)
92Page 26 (TIS18: Thai)
Appendix93Page 30 (TCVN-3: Vietnamese)
94Page 31 (TCVN-3: Vietnamese)
Appendix95Page 32 (PC720: Arabic)
96Page 33 (WPC775: Baltic Rim)
Appendix97Page 34 (PC855: Cyrillic)
98Page 35 (PC861: Icelandic)
Appendix99Page 36 (PC862: Hebrew)
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