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Describes how to control the printer and necessary information
when you develop applications.
Describes setup and installation of the product and peripherals.
Describes how to handle the product.
Describes interfaces, connectors, and character code tables.
Describes features and general specifications for the product.
Technical Reference Guide
M00024801
Rev. B
Product Overview
Setup
Application Development Information
Handling
Appendix
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Strany 1 - Technical Reference Guide

Describes how to control the printer and necessary informationwhen you develop applications.Describes setup and installation of the product and periph

Strany 2 - Command System

10Page 42 (PC1118: Lithuanian)...105Page 43 (P

Strany 3 - For Safety

100Page 37 (PC864: Arabic)

Strany 4 - Warnings

Appendix101Page 38 (PC869: Greek)

Strany 5 - Restriction of Use

102Page 39 (ISO8859-2: Latin2)

Strany 6 - About this Manual

Appendix103Page 40 (ISO8859-15: Latin9)

Strany 7 - Contents

104Page 41 (PC1098: Farsi)

Strany 8

Appendix105Page 42 (PC1118: Lithuanian)

Strany 9

106Page 43 (PC1119: Lithuanian)

Strany 10

Appendix107Page 44 (PC1125: Ukrainian)

Strany 11 - Product Overview

108Page 45 (WPC1250: Latin 2)

Strany 12

Appendix109Page 46 (WPC1251: Cyrillic)

Strany 13 - Product Configurations

Chapter 1 Product Overview111Product OverviewThis chapter describes features and specifications of the product.FeaturesPrinting•High speed receipt p

Strany 14 - Part Names and Functions

110Page 47 (WPC1253: Greek)

Strany 15 - 4 Feed button

Appendix111Page 48 (WPC1254: Turkish)

Strany 16 - Connectors

112Page 49 (WPC1255: Hebrew)

Strany 17 - Error Status

Appendix113Page 50 (WPC1256: Arabic)

Strany 18 - Unrecoverable Errors

114Page 51 (WPC1257: Baltic Rim)

Strany 19 - Memory Switches

Appendix115Page 52 (WPC1258: Vietnamese)

Strany 20 - Maintenance Counter

116Page 53 (KZ1048: Kazakhstan)

Strany 21 - (user-defined characters

Appendix117Page 255 (User-Defined Page)

Strany 22 - Printing Specifications

118International Character SetsASCII code (Hex)CountryUSAFranceGermanyU.K.Denmark ISwedenItalySpain IJapanNorwayDenmark IISpain IILatin AmericaKoreaSl

Strany 23 - Double-width, double-height)

12Others•Various installation layouts (horizontal, vertical, and wall-hanging installation) are selectable.•Software & Documents Disc is included

Strany 24 - Paper Specifications

Chapter 1 Product Overview131Product ConfigurationsInterface•USB interface modelColors•ECW (Epson Cool White)•EDG (Epson Dark Gray)AccessoriesInclud

Strany 25 - 58 mm paper width setting

14Part Names and Functions1 Power SwitchTurns the printer on or off. The marks on the switch: ( : OFF/ : ON)2 Power Switch CoverInstall the power swit

Strany 26

Chapter 1 Product Overview1513 Control Panel1 Power LED (green)•Lights when the power supply is on.•Goes out when the power supply is turned off.2

Strany 27 - Electrical Characteristics

16OfflineThe printer automatically goes offline under the following conditions:•During power on until the printer is ready•During the self-test•While

Strany 28 - Environmental Conditions

Chapter 1 Product Overview171Error StatusThere are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverab

Strany 29 - [Units: mm]

18Unrecoverable ErrorsPrinting is no longer possible when unrecoverable errors occur. The printer must be repaired.CAUTIONTurn off the power immediate

Strany 30

Chapter 1 Product Overview191NV Memory (Non-Volatile Memory)The printer's NV memory stores data even after the printer power is turned off. NV

Strany 31 - Flow of Setup

2Cautions• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any formor by any means, electronic, mechanical

Strany 32 - Installing the Printer

20R/E (Receipt Enhancement)Graphics, such as shop logos can be printed on top or bottom of receipts by setting R/E (Receipt Enhancement). For informat

Strany 33 - Vertical installation

Chapter 1 Product Overview211Product SpecificationsPrinting method Thermal line printingPrinting direction Unidirectional with friction feedPaper fe

Strany 34 - Hanging the Printer on a Wall

22Printing Specificationsdpi: dots per inch*: when the printer prints with the standard print density level at 25°C {77°F}.80 mm width paper setting58

Strany 35 - Wall hanging bracket

Chapter 1 Product Overview231Character SpecificationsNote:*: Space between characters is not included.Characters can be scaled up to 64 times as lar

Strany 36 - 58-mm width

24Paper Specifications80 mm width paper setting 58 mm width paper settingPaper types Specified thermal paperForm Roll paperSize Roll paper diameter 83

Strany 37 - Cash drawer

Chapter 1 Product Overview251Printable Area80 mm paper width settingThe maximum printable area of paper with a width of 79.5 ± 0.5 mm {3.13 ± 0.02&q

Strany 38 - AC inlet

26Printing and Cutting PositionsThe values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when

Strany 39

Chapter 1 Product Overview271Electrical CharacteristicsNote on printing with a high print ratioIf printing is continuously performed with a high pri

Strany 40

28Environmental ConditionsTemperature/HumidityOperating 5 to 45°C {41 to 113°F}, 10 to 90% RH (See the operating temperature and humidity range below.

Strany 41 - Print speed

Chapter 1 Product Overview291External Dimensions and Mass•Height: Approximately 146 mm {5.75"}•Width: Approximately 140 mm {5.51"}•Depth:

Strany 42

3For SafetyKey to SymbolsThe symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before

Strany 44 - Alignment

Chapter 2 Setup312SetupThis chapter describes setup and installation of the product and peripherals.Flow of SetupThis chapter consists of the follow

Strany 45 - Volume adjustment knob

32Installing the PrinterYou can install the printer horizontally on a flat surface (with the paper exit on top) or vertically (with the paper exit at

Strany 46 - Printer case

Chapter 2 Setup332Installing the Printer VerticallyWhen installing the printer vertically, be sure to attach the included control panel label for ve

Strany 47 - Drawer kick-out connector

34Hanging the Printer on a WallTo hang the printer on the wall, follow the steps below.1Attach the included control panel label for vertical installat

Strany 48 - Drawer Connection Diagram

Chapter 2 Setup3523Remove the installed 2 screws from the printer, install the wall hangingbracket on the printer, and fix it using the screws.R4Ali

Strany 49 - How to Control the Printer

36Changing the Paper WidthYou can change the paper width from 80 to 58 mm by installing the included 58-mm width paper guide plate. Follow the steps b

Strany 50 - ESC/POS Commands

Chapter 2 Setup372Connecting the Printer to the Host ComputerThis printer is connected to the host computer via the USB port. When a customer displa

Strany 51

38Connecting to the Power SourceBe sure to use the included AC cable.Connecting the AC cable1Make sure the printer is turned off.2Connect the AC cable

Strany 52

Chapter 2 Setup392Setting the Memory Switches/Receipt EnhancementWith the memory switch and R/E (receipt enhancement) function, which are software s

Strany 53

4WarningsWARNING• To avoid risk of electric shock, do not set up this product or handle cables during athunderstorm• Never insert or disconnect the po

Strany 54

40FunctionsReceive buffer capacity•4KB (initial setting)•45 bytesBUSY condition•Receive buffer full/Offline (initial setting)•Receive buffer fullProce

Strany 55

Chapter 2 Setup412Release condition of receive buffer BUSY• Releases when the remaining receive buffer capacity becomes 256 bytes (initial setting)•

Strany 56 - Software and Manuals

42Character code table defaultSelectable from 43 pages including user defined pageInitial setting: Page 0 (PC437: USA, Standard Europe)International c

Strany 57 - Software Manual

Chapter 2 Setup432Optional buzzerEnables/disables•Enables•Disables (initial setting)Buzzer frequency (error)•Does not sound•Sounds 1 time•Sounds con

Strany 58 - Utilities

44Communication condition of USB interface•USB printer class (initial setting)• USB vendor-defined classAuto top logoKey-codeSelectable from key-codes

Strany 59 - Setting/Checking Modes

Chapter 2 Setup452Connecting the Optional Buzzer UnitWhen the optional buzzer unit (model: OT-BZ20) is connected to the drawer kick-out connector of

Strany 60 - Setting Mode" (page 64)

461Turn off the printer.2Clean and dry the printer case where the buzzer unit will be installed.3With 2 included pieces of the affixing tape combined,

Strany 61 - Hexadecimal Dumping Mode

Chapter 2 Setup472Connecting the Cash DrawerUse a cash drawer handled by EPSON or your dealer.Connecting the Drawer Kick-out CableConnect the connec

Strany 62

48Drawer Connection Diagram()8With shieldedDrawer kick-out connectorPrinter sideUser side [Drawer kick-out side]Drawer open/close switchDrawer kic

Strany 63

Chapter 3 Application Development Information493Application Development InformationThis chapter describes how to control the printer and gives infor

Strany 64 - Memory Switch Setting Mode

5CautionsRestriction of UseWhen this product is used for applications requiring high reliability/safety, such as transportation devices related to avi

Strany 65

50ESC/POS CommandsESC/POS is the Epson original printer command system. With ESC/POS commands, you can directly control all the TM printer functions,

Strany 66

Chapter 3 Application Development Information513Turn 90° clockwise rotation mode on/offSelect character sizeTurn smoothing mode on/offTurn upside-do

Strany 67 - Cover open lever

52Delete the specified NV graphics dataDefine the NV graphics data (raster format)Print the specified NV graphics dataTransmit the key code list for d

Strany 68

Chapter 3 Application Development Information533PDF417: Select the optionsPDF417: Store the data in the symbol storage areaPDF417: Print the symbol

Strany 69 - Cutter cover

54End the user setting mode sessionSet values for the memory switchTransmit the setting of the memory switchSet the customized setting valuesTransmit

Strany 70 - Triangle

Chapter 3 Application Development Information553Commands for receipt enhancementCancel set values for top/bottom logo printingTransmit set values fo

Strany 71 - Cleaning the Printer

56Software and ManualsThe following software and manuals are provided for application development.Printer DriversSoftware ManualEPSON Advanced Printer

Strany 72 - Preparing for Transport

Chapter 3 Application Development Information573*1: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is pres

Strany 73 - Appendix

58UtilitiesHow to Get Drivers, Manuals, and the UtilityDrivers, manuals, and the TM-T20 Utility can be installed by the TM-T20 installer in the includ

Strany 74 - Character Code Tables

Chapter 3 Application Development Information593Setting/Checking ModesBesides the ordinary print mode, the printer has the following modes to set or

Strany 75

6About this ManualAim of the ManualThis manual was created to provide information on development, design, and installation of POS systems and developm

Strany 76 - Page 1 (Katakana)

60When the printer finishes printing the printer status, the following message is printed andthe Paper LED flashes. (The printer is now in the self-te

Strany 77 - Page 2 (PC850: Multilingual)

Chapter 3 Application Development Information613Hexadecimal Dumping ModeIn the hexadecimal dumping mode, the printer prints the data transmitted fro

Strany 78 - Page 3 (PC860: Portuguese)

62NV Graphics Information Print ModeYou can confirm the following information by running the NV graphics information print mode:•Capacity of the NV gr

Strany 79

Chapter 3 Application Development Information633Receipt Enhancement Information Print ModeYou can confirm the following information by running the R

Strany 80 - Page 5 (PC865: Nordic)

64Memory Switch Setting ModeIn the memory switch setting mode, you can set the following memory switches.Starting the memory switch setting modeFollow

Strany 81 - Page 11 (PC851: Greek)

Chapter 3 Application Development Information6535Then press the Feed button. (Keep pressing the Feed button until theprinter starts printing.)The pr

Strany 83 - Page 13 (PC857: Turkish)

Chapter 4 Handling674HandlingThis chapter describes basic handling of the printer.Installing and Replacing Roll Paper1Press the cover open lever to

Strany 84 - Page 14 (PC737: Greek)

683Install the roll paper in the correct direction.4Pull out some roll paper, and close the roll paper cover.When the printer power is on, the roll pa

Strany 85 - Page 15 (ISO8859-7: Greek)

Chapter 4 Handling694Removing Jammed PaperWhen a paper jam occurs, never pull out the paper forcibly. Turn off the printer power, open the roll pape

Strany 86 - Page 16 (WPC1252)

7Contents For Safety...3K

Strany 87 - Page 17 (PC866: Cyrillic #2)

703Turn the knob until you see a triangle in the opening.This returns the cutter blade to the normal position.4Install the cutter cover.TriangleKnob

Strany 88 - Page 18 (PC852: Latin2)

Chapter 4 Handling714Cleaning the PrinterCleaning the Printer CaseBe sure to turn off the printer, and wipe the dirt off the printer case with a dry

Strany 89 - Page 19 (PC858: Euro)

72Preparing for TransportFollow the steps below to transport the printer.1Turn off the printer.2Disconnect the AC cable from the socket.3Remove the ro

Strany 90 - Page 20 (KU42: Thai)

Appendix73AppendixSpecification of USB (Universal Serial Bus) InterfaceOutline•Full-speed transmission at 12 Mbps [bps: bits per second]•Plug & Pl

Strany 91 - Page 21 (TIS11: Thai)

74Character Code TablesCommon to All PagesWhen International character set (See "International Character Sets" on page 118.) is USA:• The ch

Strany 92 - Page 26 (TIS18: Thai)

Appendix75Page 0 [PC437: USA, Standard Europe]

Strany 94 - Page 31 (TCVN-3: Vietnamese)

Appendix77Page 2 (PC850: Multilingual)

Strany 95 - Page 32 (PC720: Arabic)

78Page 3 (PC860: Portuguese)

Strany 96 - Page 33 (WPC775: Baltic Rim)

Appendix79Page 4 (PC863: Canadian-French)

Strany 97 - Page 34 (PC855: Cyrillic)

8Setup ...31 Flow of Setup...

Strany 99 - Page 36 (PC862: Hebrew)

Appendix81Page 11 (PC851: Greek)

Strany 100 - Page 37 (PC864: Arabic)

82Page 12 (PC853: Turkish)

Strany 101 - Page 38 (PC869: Greek)

Appendix83Page 13 (PC857: Turkish)

Strany 103 - Page 40 (ISO8859-15: Latin9)

Appendix85Page 15 (ISO8859-7: Greek)

Strany 105 - Page 42 (PC1118: Lithuanian)

Appendix87Page 17 (PC866: Cyrillic #2)

Strany 107 - Page 44 (PC1125: Ukrainian)

Appendix89Page 19 (PC858: Euro)

Strany 108 - Page 45 (WPC1250: Latin 2)

9Handling ...67 Installing and Replacing Roll Paper...

Strany 110 - Page 47 (WPC1253: Greek)

Appendix91Page 21 (TIS11: Thai)

Strany 112 - Page 49 (WPC1255: Hebrew)

Appendix93Page 30 (TCVN-3: Vietnamese)

Strany 113 - Page 50 (WPC1256: Arabic)

94Page 31 (TCVN-3: Vietnamese)

Strany 114 - Page 51 (WPC1257: Baltic Rim)

Appendix95Page 32 (PC720: Arabic)

Strany 115 - Page 52 (WPC1258: Vietnamese)

96Page 33 (WPC775: Baltic Rim)

Strany 116 - Page 53 (KZ1048: Kazakhstan)

Appendix97Page 34 (PC855: Cyrillic)

Strany 117 - Page 255 (User-Defined Page)

98Page 35 (PC861: Icelandic)

Strany 118 - International Character Sets

Appendix99Page 36 (PC862: Hebrew)

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